Privacy policy

Effective Date: April 15, 2026

At MYZENO, accessible from myzeno.com.au, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information collected and recorded by MYZENO and how we use it.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our site, including:

  • Contact Information: Name and email address provided via our contact form or newsletter signup.
  • Order & Shipping Information: Name, shipping address, billing address, phone number, and order details provided when you place a direct order on our store to process and deliver your items.

2. How We Use Your Information

We use the collected information to:

  • Process, fulfill, and ship your orders.
  • Communicate with you regarding order updates, customer service, and inquiries.
  • Improve site functionality and user experience.

3. Payment Processing & Security

We do not store or process your full payment card details on our servers. All direct payment transactions are processed securely through trusted third-party payment gateways (such as Shopify Payments, PayPal, or Credit Card processors) that adhere to PCI-DSS standards.

4. Log Files & Analytics

Like many other websites, MYZENO uses log files and analytics tools (such as Microsoft Clarity or Google Analytics) to collect standard information like IP addresses, browser type, timestamp, and referring pages solely to analyze trends and improve user experience.

5. Cookies, Affiliate Links & Third Parties

MYZENO uses cookies to store visitor preferences and optimize site experience.

  • Affiliate Disclosure: Some links on our site are affiliate links (e.g., Amazon). Clicking these links redirects you to third-party sites that may use cookies to track commissions. MYZENO has no control over third-party cookies.
  • Fulfillment Partners: For direct sales, we share relevant shipping details (name, address, phone number) with trusted postal and courier services to complete delivery.

6. Your Data Protection Rights

Every user is entitled to the following:

  • The right to access your personal data.
  • The right to request correction of any inaccurate information.
  • The right to request the erasure of your personal data.

7. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@myzeno.com.au.